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Policies at Bundles By Barbie

Return and Exchange Policies

Because We Care

We founded Bundles By Barbie with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

  • NO Returns on hair or wigs

  • NO Refunds on hair or wigs

  • We will gladly exchange or credit returns on accessories/Sorry no cash refunds

  • Only way to have item exchange is as follow

  • If you ordered an item that was listed instock but was out of stock.

  • If we sent wrong order out.

Shipping and Turnaround Time.

Please allow up to 3-5 business days for processing all custom orders.

All other orders take standard 1-3 business days for processing order. No order will be shipped on Weekend and Holidays.

All orders are shipped out using Standard USPS.

Check out USPS PAGE for more info.

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